Easy Ticket Exchanges

We know that things come up at the last minute—that’s why we have an easy and convenient exchange policy.

Here’s how it works:

Tickets may be exchanged—by phone or in person—into a different performance of the same play until 5 p.m. the day of performance or one hour prior to a matinee. Just pay the difference in price if rescheduling into a higher-priced performance.

Extra Seat Passes

If you miss your scheduled performance, you may redeem your expired ticket at the Box Office for a $5 Extra Seat Pass one hour prior to the performance of the same production. This allows you to fill any empty seat immediately before curtain time (standing room is available in the Pamela Brown Auditorium and Bingham Theatre if no seats are available).

Questions?

Please contact the Box Office at 502.584.1205.

ON PERFORMANCE DAYS:

Mon. 10 a.m. – 5:30 p.m.
Tues. – Sun. 12 p.m. – 30 mins past last curtain

BOX OFFICE HOURS ON NON-PERFORMANCE DAYS:

Mon. – Fri. 10 a.m. – 5:30 p.m.
Sat. & Sun. 12 p.m. – 5:30 p.m.

BOX OFFICE HOURS SUMMER HOURS (MAY THROUGH AUG.):

Mon., Wed., Fri. 10 a.m. – 5:30 p.m.
Tues., Thurs. 12 – 5:30 p.m. 
Sat. – Sun.
 Closed

Please note: the Box Office does not handle business for future events 30 minutes prior to a performance.

Actors Theater of Louisville
316 West Main St.
Louisville, KY 40202
Box Office: 502.584.1205
502.371.0956 TDD

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